A Practical Business Guide to Keep Things From Falling Through The Cracks
by Errol D. Allen
Achieve Connectivity Now! is a practical guide for CEOs, COOs, and business owners to align operations, improve accountability, and eliminate chaos. Discover real-world strategies to keep things from falling through the cracks—and build a business that runs smoothly and profitably.
Too many organizations lose time and trust to broken handoffs, unclear roles, and ad-hoc processes. In Achieve Connectivity Now!, operations consultant Errol Allen offers a practical, people-first playbook to eliminate those disconnects. The book walks leaders through mapping critical processes, establishing service standards (SLAs), developing role descriptions tied to success metrics, and building dashboards that keep teams focused on outcomes. You’ll also learn how to run cross-functional meetings that connect strategy, customer feedback, and KPIs—so improvements stick.
Each chapter includes an exercise and access to downloadable forms—Process Analysis Prep, Post Process Mapping Analysis, Role Description, and Role Performance Standards—to move from ideas to execution fast. Designed for CEOs, COOs, and business owners, the guidance is concise, actionable, and field-tested across industries. If you want operations that are connected, accountable, and calm, this book gives you the tools to get there.
ERROL D. ALLEN is a respected business process consultant with over two decades of experience helping organizations eliminate operational chaos and improve performance.
Errol Allen is the founder and principal consultant at Errol Allen Consulting, where he partners with mid-market organizations to eliminate operational “disconnects” and drive measurable performance improvement. With over a decade of hands-on experience in process documentation, workflow design, and change management, Errol has guided teams in manufacturing, logistics, property management and professional services to streamline handoffs, tighten KPIs, and foster a culture of accountability. He is the author of Achieve Connectivity Now!™: A Practical Business Guide to Keep Things From Falling Through the Cracks, a playbook that combines real-world case studies, customizable templates, and easy-to-implement exercises to help leaders close internal gaps before they impact the bottom line. A sought-after speaker and workshop facilitator, Errol has delivered keynotes and interactive sessions at industry conferences, helping audiences translate big-picture strategies into step-by-step action plans. Errol lives for the “aha” moment when team members realize that clarity in roles and processes isn’t just theory—it’s the catalyst for better execution, stronger morale, and sustained growth. After ordering your book, visit his website at www.errolallenconsulting.com.