The Journey of an Operations Manager Who Brought Out The Genius In Everyone Around Her
by Klark Brown
The Backbone is a practical business fable about the person every growing company needs, but few appreciate or know what they might look like.
When Carly Mason is hired to help organize operations at Carter’s Restoration, she walks into a business running strong and surviving on sheer hustle. Admirable but not scalable. Without fanfare, she starts building systems, accountability, and structure, quietly becoming the one holding it all together.
Roadblocks and brick walls are encountered but conquered. No story exists without friction. None worth living anyway.
Set one year after Fork in the Road, this standalone story explores what happens when a company begins to grow, and what it takes to keep that growth from collapsing under its own weight.
Whether you’re a founder learning to delegate or the person behind the scenes making everything work, The Backbone is a reminder that leadership isn’t always exciting, rewarded, or seen, but the impact, if accepted, is felt from top to bottom.
Confidence, Clarity, Organization, and Tenacity are what is needed most and are exactly what Carly brought.
Each of our books are written with one thing in mind. Provide authentic and real success paradigm shifts through direct, often challenging messaging. We try to use a mirror to restoration professionals that are in or striving to be in the top 8% of this industry. We expect you to read these and see yourself in the character, then have the confidence and enlightenment to make any required changes to get through your next few ceilings. We will see you there.
Klark Brown is a veteran restorer, business strategist, and founder of Restoration Advisers. With decades in the trenches and ownership of an award-winning restoration company, he and his team have helped thousands of restoration owners break free from burnout, build real businesses, and take back control of their time and cash flow. Klark is known for cutting through the industry BS and delivering straight-shooting strategies that work. This makes since he was a founding member of The Restoration Rebels on Facebook. He co-hosts The Disaster Podcast and leads the 8% Restopreneur™ movement, built for owners who want freedom, wealth, and a legacy. More at RestorationAdvisers.com
Restoration Technicians should be seen as exactly what they are and can be. Skilled trademen who must learn to adapt to dynamic situations and keep the projects moving forward.
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