People First, Always: A Formula for Business Success Through Mindful Leadership
by Grant Ian Gamble
"The Affinity Principle™" presents a formula for business success through a people-centric, mindful leadership approach. The Affinity Formula is simple: mindful leadership creates an incredible team performance, which leads to an awesome customer experience and that yields great financial results. "The Affinity Principle" explores 12 Pillars and Levers of Leadership and Engagement designed to help leaders attract, retain, and optimize talent, and achieve Affinity.
If you had the means to:
» Improve your customers’ reviews and ratings while increasing profitability;
» Decrease absenteeism and improve team member retention;
» Inspire your team members to be the best that they can be;
» Increase productivity and simultaneously reduce defects;
» Grow sales and reduce shrinkage;
» While substantially decreasing safety incidents,
Would you go to the lengths necessary to achieve these outcomes? What if I suggested that the lengths necessary were not that great and the amount of effort needed was not much more than you already contribute on a daily basis? That achieving these tremendous shifts in momentum is not only realistic, but also incredibly attainable? My confidence in achieving these outcomes is derived from over 40 years of hands-on experience. It is defined by the mistakes I’ve made as well as the successes I’ve achieved. I have seen the Affinity Principle work consistently in both large and small organizations. These concepts have also been substantiated in studies conducted by a variety of respected academic and research institutions including the Gallup organization that studied over 82,000 teams, more than 1.8 million team members, across 230 organizations, 49 industries, and 73 countries.
So, what’s the secret sauce? You could define it as engagement but I am extending the definition to include a natural liking, agreement, and connectedness that expands the concept of engagement into a state of Affinity.
Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged workforces, and developing leaders who prioritize people, workplace wellbeing, and mindfulness in their approach. You can learn more about Grant at grantiangamble.com
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