Web Managers
by Bryan C. Mills
First Steps for the Accidental Web Manager
About the Book
You inherited the website. Now what?
Somewhere between "you're good with technology" and today, you became responsible for your organization's entire online presence: the website, the domain names, the email, the social accounts, and a dozen logins nobody remembers creating. Nobody trained you. Nobody handed you a manual.
This is the manual. You will learn how to:
+ Build the web account inventory that finds every service, renewal, and orphaned login your organization owns
+ Protect your most valuable digital property: domains, DNS, and the renewals that must never lapse
+ Choose hosting without the headaches, and prove your backups will restore when you need them
+ Stop legitimate email from landing in spam with SPF, DKIM, and DMARC, explained for humans
+ Meet accessibility and privacy obligations before they arrive as legal letters
+ Get found in both Google and AI-generated answers, the new front door to your organization
+ Put AI to work as your assistant, with guardrails that protect your brand and your data
+ Turn firefighting into a plan: a 90-day roadmap, a maintenance calendar, and a one-page monthly report leadership will actually read
Every chapter ends with a hands-on activity, a quick win you can finish in under thirty minutes, and DIY questions that test the material against real situations. The book includes the Print Resource Kit: 26 checklists, templates, and worksheets, every one of them yours to download from the companion library linked at the end of the book.
The web changed. The job changed with it. This book was written so you can hold the job with confidence.
The flagship volume of The Web Managers Series.
About the Author
Bryan C. Mills has spent over 20 years managing web infrastructure, email, domains, and the budgets behind them for small business owners, nonprofit directors, startups, and Fortune 500 companies. He has written the strategic plans, cleaned up the inherited messes, and sat in the budget meetings where someone finally asks who holds the passwords. Strategic Web Management is the book he wished someone had handed him on day one. He is the founder of Web Managers, host of The Web Managers Podcast, and lives in Beaumont, California. Learn more at webmanagers.com/about.
Web Managers trains people to manage an organization's complete digital asset portfolio: domains, hosting, email, marketing, security, and the growing list of AI tools now part of the job. The goal is not to turn every reader into a developer. The goal is to give the accidental web manager enough working knowledge to protect what the organization already has and improve it deliberately, one decision at a time.
Written for whoever suddenly owns a website. Not a coding book; a map from your first day to full command of the job.