Principles of Management Workbook

Every manager eventually learns the hard truth: the skills that earned you the promotion aren't the skills that make you great at the job. Strategy, deadlines, and deliverables are the easy part. People are the multiplier — and people are where most managers are never trained.
Principles of Management Workbook: The Performance Multiplier is a practical, self-study guide to the four things every manager must do well. It replaces vague advice with four memorable, research-backed models you can actually apply:
• C.O.M.P.A.S.S. — set a clear strategic direction, even when the terrain keeps shifting.
• C.H.A.N.G.E. — lead people through change instead of just announcing it.
• C.O.A.C.H. — grow performance all year with continuous coaching, not a dreaded annual review.
• C.A.L.M. — manage stress and find work-life harmony so you can sustain yourself and your team.
This isn't a book to read and shelve. Every section pairs concise teaching with reflection questions, real-world worksheets, failure-mode self-checks, and a measurable scorecard — so you finish with a plan for a real challenge you're facing right now. Drawn from research and refined across more than 250,000 leaders trained, it's built around frameworks and stories that stick.
Whether you're a brand-new supervisor or a seasoned manager sharpening your craft, this workbook will help you reduce turnover, raise engagement, and build a culture people don't want to leave. Because in the end, you either invest in your team's leadership or you pay for it.
Master the four models. Become the multiplier.